Keyword Connects today announced a significant expansion of its Waltham headquarters. The company recently added 60% additional office space to accommodate its …
Does Lead Nurturing Work for the Home Improvement Industry?
I talk a lot about getting home improvement leads, but what do you do when you've actually got one? Not every lead becomes a sale, and understandably so - a …
Record 2014 Call Center Performance
Keyword Connects’ in-house call center reported record call volume during 2014. Its call agents handled 51,500 inbound calls, up from 44,000 during 2013. The …
