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Online Reviews — Love 'Em or Hate 'Em?

We all remember the childhood adage, “Sticks and stone will hurt my bones, but words will never hurt.” If you think that holds true with the arrival of the Internet age, think again.  What people are saying about you and your company online may well be costing you business.
I have covered this important topic before:
Yelp Help: Harness The Power of Online Reviews
Tracking Yourself Online: The Power of Google Alerts
The current Replacement Contractor magazine has just published another great article on this topic:
Digital Dirt: What to do to avoid a negative online reputation or to get rid of the one you may have.
I’m pleased to have been quoted on page 2.

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